How we work

How we work

We...

  • Act with moral integrity, impartiality and confidentiality
  • Are accountable to our clients and to each other
  • Work in accordance to Our Principles and ethics adhering to our Pet Cremation with Confidence standards and our operational Standards of Practice for Cremation
  • Believe in our people, by providing training, to deliver services in accordance with our principles and standards
  • Enable our people to exercise their judgement to go that extra mile for our clients
  • Have strong ties to the local and wider communities we serve, building mutual relationships to provide supporting services
  • Act in a manner that reflects credit on the profession and promotes the importance of pet bereavement
  • Comply with all laws and hold all relevant approvals, licences or regulatory exemptions required
  • Will maintain our crematorium and any garden or designated area for the burial of pets or interment of ashes
  • Are transparent in our pricing, always explaining our charges and providing itemised invoices
  • Will keep accurate cremation and financial records
  • Are open to feedback and will continually improve

  Contact your nearest Crematorium here

  • Rossendale Pet Crematorium
  • Whitley Brook Pet & Equine Crematorium
  • Valley Pet Crematorium
  • Greenacres Pet Crematorium
  • Silvermere Haven Pet Cemetry and Crematorium
  • The Pet Crematorium
  • " I thank you for the excellent service Rossendale Pet Crematorium and Memorial Gardens. I was touched by the lovely wooden casket that Freckles ashes were placed in. I plan to have my other cat cremated with yourselves when the sad day arrives. "

  • " Thank you Greenacres Pet & Equine Crematorium for providing a truly caring service for Blue, our darling cat of 17 years. We now have Blue back at home where she belongs. "

  • " Thank you all at The Pet Crematorium for taking care of our baby Thomas. You have a lovely place and the rooms are beautiful. We felt you really cared and especially the lad who dealt with us so caring and professionally. "

  • " Can we just say a big thank you for the dignity and care you took in looking after our beloved mare Duchess. We will personally send our recommendations of Whitley Brook Pet & Equine Crematorium to all our horse friends."

  • " We would like to take this opportunity to thank you Silvermere Haven Pet Cemetery and Crematorium for the wonderful care you provided for Sasha. Because of your warm welcome, the day wasn’t a sad one but one filled with joy and smiles. Sasha had the best in life and the best at the end. "

  • " Your consideration helped us both to come to terms with it all. The setting and atmosphere at Valley Pet Crematorium was lovely and so peaceful. "